Workflow Management
System

The elementary unit of a business process is the workflow of employees. The optimal output of a business relies on the management and streamlining of the workflows of employees. 

To increase the efficiency, performance, productivity, accuracy, and customer experience of a business, you need a Workflow Management System. It will help in the smooth flow of work and tasks and integrate with other applications that will help in streamlining business processes. 

Also called WMS, a Workflow Management Software is required for functions and processes in a business operation to occur frictionlessly and without any complexities arising in the path.  With the aid of a WMS, you will be able to micro-manage and monitor progress. There are two types of workflows that you need to know about;